Privacy policy

Gravel Chic Privacy Policy, Updated on 23 Oct. 2024

At The Stonecreek Store, a brand of Gravel Chic, LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By accessing or using our services, you agree to the practices described in this policy.

1. Introduction

This Privacy Policy explains:

  • The types of personal information we collect
  • How we use and disclose the information
  • Your rights concerning your data
  • The security measures we take to protect your information
  • How long we retain your information
  • How you can exercise your privacy rights

If you have any questions, please contact us at info@gravelchic.com.

2. Personal Information We Collect

We collect personal information from you in three primary ways: directly from you, automatically from your usage, and from third parties.

2.1 Information We Collect Directly from You

When interacting with our services, you may provide the following:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing and shipping addresses, payment details, order information.
  • Account Information: Username, password, security questions and answers.
  • Shopping Information: Items viewed, cart contents, purchase history, loyalty points, reviews, and referrals.
  • Customer Support Information: Details you provide during support communications.

Note: Some features may require you to provide personal information. If you choose not to, certain features may not be available.

2.2 Information We Collect Automatically

We automatically collect certain information related to your interactions with our site, such as:

  • Usage Data: Pages visited, time spent, clicks, etc.
  • Device Data: Device type, browser type, operating system.
  • Network Data: IP address, Internet service provider (ISP), connection data.
  • Cookies and Tracking Technologies: We use cookies, pixels, and web beacons to track your experience (see Section 4 for more details on Cookies).

2.3 Information We Obtain from Third Parties

We may also collect information about you from third parties, such as:

  • E-commerce Platforms: Data from platforms like Shopify or Etsy or other sales channels to support your orders and account.
  • Payment Processors: Information necessary to process your transactions.
  • Marketing and Advertising Partners: Data to enhance targeting and engagement.
  • Other Vendors: Cloud storage, IT services, fulfillment partners, etc.

All third-party data is treated in compliance with this policy and applicable laws.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

3.1 Providing Services and Fulfilling Orders

  • To process and fulfill your orders.
  • To communicate about your orders, returns, and account management.
  • To arrange for product delivery and facilitate returns or exchanges.

3.2 Marketing and Personalization

  • To send promotional offers (with your consent).
  • To personalize your shopping experience and advertising content.
  • To analyze site traffic and improve our services.

3.3 Security and Fraud Prevention

  • To detect and prevent fraudulent activity.
  • To secure your account and personal information.

3.4 Service Improvement and Customer Support

  • To improve our products and services.
  • To provide efficient customer support.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and actions (e.g., login details, cart contents).
  • Analyze site performance and user behavior.
  • Serve personalized ads.

4.1 Managing Cookies

You can manage cookie settings via your browser. Disabling cookies may affect your user experience. For more details on specific cookies, see our Cookie Policy in additional sections  below.

5. Disclosure of Personal Information

We may share your personal information under the following conditions:

5.1 Third-Party Vendors and Service Providers

We share data with trusted third-party vendors, including:

  • Payment processors
  • Fulfillment and shipping providers
  • Customer support services
  • Data analytics and cloud storage services

These parties will only use your data per our instructions and privacy laws.

5.2 Business and Marketing Partners

With your consent, we may share data with partners for marketing purposes.

5.3 Legal Obligations and Business Transactions

We may disclose data:

  • To comply with legal requirements (e.g., court orders).
  • During mergers, acquisitions, or business transfers.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Delete: Request deletion of your personal data.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Data Portability: Request a copy of your data in a common format.
  • Right to Opt-Out of Sale or Sharing: Opt-out of the sale or sharing of your data.
  • Right to Withdraw Consent: Withdraw your consent for data processing.

To exercise these rights, contact us at info@gravelchic.com. We will verify your identity before processing any requests.

7. Security of Your Personal Information

We employ various security measures to protect your data, including encryption and access controls. However, no system is completely secure. If you suspect any unauthorized access, notify us immediately.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Once the purpose is fulfilled, we securely delete or anonymize your data.

9. International Transfers of Personal Information

Your data may be transferred outside your home country. We ensure compliance with data protection laws, including the use of Standard Contractual Clauses approved by relevant authorities.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to remove the data.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted with the "Last Updated" date. You should review the policy periodically.

12. Contact Us

For questions or to exercise your privacy rights, contact us at:

  • Email: info@gravelchic.com
  • Mailing Address: PO Box 220 Cecilia, KY 42724
  • Phone: 270-763-3214 (please, text only.)

Glossary

  • Personal Information: Data that identifies or can be linked to you.
  • Cookies: Small files stored on your device to track usage and preferences.
  • Usage Data: Information collected automatically from your interactions with our site.
  • Third Parties: External service providers who assist in delivering our services.

 

The Stonecreek Store Cookie Policy

At The Stonecreek Store, we are committed to ensuring that your privacy is protected when you use our website. This Cookie Policy explains how and why we use cookies, the types of cookies we use, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember your actions and preferences over time, enabling a more personalized and efficient browsing experience.

2. Why We Use Cookies

We use cookies for various purposes, including:

  • Enhancing User Experience: Cookies allow us to remember your preferences and personalize your browsing experience (e.g., saved items in your cart, language preferences).
  • Site Performance and Analytics: Cookies help us understand how visitors interact with our site by collecting information such as pages visited, time spent on the site, and any issues encountered. This data helps us optimize our website’s performance.
  • Marketing and Advertising: Cookies enable us to serve relevant advertisements based on your browsing history and preferences. They also help us measure the effectiveness of our marketing campaigns.
  • Security: Cookies help ensure the security of your browsing experience by detecting and preventing fraud or other malicious activity.

3. Types of Cookies We Use

We use the following types of cookies on our site:

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, certain services such as placing orders or logging into your account would not be possible.

3.2 Performance Cookies

These cookies collect anonymous information on how visitors use our site. They help us track which pages are visited most frequently and identify any errors users encounter, allowing us to improve website functionality.

3.3 Functionality Cookies

These cookies allow our site to remember the choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of our marketing campaigns. These cookies may be set by third-party advertising networks with our permission.

4. Third-Party Cookies

Some cookies on our site are placed by third parties, such as advertising networks or analytics providers (e.g., Google Analytics). These third parties may use the information collected by cookies to deliver targeted advertising on other websites or to help us analyze website performance. We have no control over these third-party cookies, but you can opt out via the cookie settings provided by those third-party services.

5. How Long Cookies Are Stored

Cookies may be stored for different durations depending on their type:

  • Session Cookies: These are temporary cookies that are deleted once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a set period or until you delete them manually.

The retention time of cookies depends on their purpose. We will only keep cookies as long as necessary to fulfill their intended purpose.

6. Managing and Disabling Cookies

You have control over cookies and can manage them in several ways:

Please note that disabling cookies may impact your user experience, and some features of our site may not function as intended if cookies are disabled.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with the “Last Updated” date.

8. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

  • Email: info@gravelchic.com
  • Mailing Address: PO Box 220 Cecilia, KY 42724
  • Phone: 270-763-3214 (please text only)

 

Privacy Policy Addendum: Farms and Rural Businesses Collaborations

This addendum applies specifically to farms, rural businesses, and similar entities that collaborate with The Stonecreek Store, Gravel Chic, LLC. This is a supplement to our general Privacy Policy and provides additional information regarding how we collect, use, and protect personal and business data when engaging in partnerships or collaborations with these entities.

By collaborating with The Stonecreek Store, Gravel Chic, LLC, you agree to the terms outlined in this addendum.

1. Information We Collect

In addition to the information outlined in our general Privacy Policy, we may collect the following types of personal and business information when collaborating with farms and rural businesses:

1.1 Business Information

  • Business Name and Legal Structure: Including farm name, ownership details, and any legal documents relevant to the collaboration (e.g., partnership agreements, cooperative memberships).
  • Contact Information: Names, email addresses, and phone numbers of key personnel responsible for managing the collaboration.
  • Business Operations Data: General information about the farm or rural business’s products, services, acreage, livestock, or other relevant operations.
  • Marketing and Publicity Data: Information shared with us for promotional purposes, such as farm tours, community events, participation in fairs or markets, and any photos, logos, or written content provided for our marketing materials.

1.2 Transaction Data

  • Financial Information: Data related to payments, invoicing, and transactions (e.g., tax ID numbers, payment preferences, bank account details for direct deposit).
  • Order Fulfillment Data: Information needed to fulfill orders for products we source from your business, including shipping details, fulfillment preferences, and delivery schedules.

1.3 Collaborative Content

  • Any ideas, content, product details, or proprietary business data shared with us for marketing, promotion, or product development purposes.

2. How We Use Your Information

We use the data collected from farms and rural businesses for the following purposes:

2.1 Facilitating Collaboration

  • To establish and maintain the partnership or collaboration with your business.
  • To facilitate communication regarding orders, logistics, or product offerings.
  • To manage contracts, agreements, or memoranda of understanding that outline the terms of collaboration.

2.2 Marketing and Promotion

  • To promote your farm or business on our platform, website, and other marketing channels, including social media, newsletters, and in-store or online features.
  • To create content that highlights your business, such as blog posts, videos, or photoshoots, in alignment with agreed-upon marketing terms.

2.3 Operational and Legal Compliance

  • To fulfill contractual obligations, including payments, product deliveries, or participation in joint events.
  • To comply with applicable legal, tax, or regulatory requirements.

2.4 Enhancing Collaborative Experience

  • To gather feedback and improve future collaborations by understanding your business needs, preferences, and suggestions.

3. Sharing Your Information

We only share your data in accordance with the purposes outlined in our general Privacy Policy and as follows:

3.1 Collaborative Marketing

  • With your consent, we may feature your business in marketing materials, including co-branded promotions, website content, and social media campaigns.
  • We may share relevant business details (e.g., farm location, product availability) with customers as part of product listings or farm-to-table marketing efforts.

3.2 Service Providers

  • We may share your business data with trusted third-party service providers who assist in logistics, order fulfillment, shipping, or payment processing, and who adhere to applicable data protection laws.

3.3 Legal and Compliance

  • We may disclose information if required by law, such as to comply with a court order, government request, or other legal processes.

4. Your Privacy Rights and Data Security

We take the privacy and security of your business data seriously. In addition to the measures outlined in our general Privacy Policy, we ensure:

4.1 Right to Access and Rectification

  • You have the right to access the business and personal information we hold about you. You may also request corrections to any inaccuracies.

4.2 Right to Withdraw Consent

  • If you wish to withdraw your consent for any marketing or promotional activities, you may do so at any time by contacting us at info@gravelchic.com.

4.3 Security Measures

  • We may employ encryption, access controls, and secure storage methods to safeguard sensitive business information, particularly financial and transactional data.

5. Changes to This Addendum

We may update this addendum from time to time to reflect changes in our collaboration practices or applicable laws. If we make significant changes, we will notify our partners via email or other agreed-upon communication methods.

6. Contact Us

If you have any questions about this addendum or wish to exercise your privacy rights, please contact us at:

  • Email: info@gravelchic.com
  • Mailing Address: PO Box 220 Cecilia KY 42724
  • Phone: 270-763-3214 (please text only)